Current information on prevention and operational measures

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Pyramid Computer GmbH
Boetzinger Strasse 60
79111 Freiburg, Germany

Freiburg, Germany, May 18th 2020

Dear business partner,
the world is currently experiencing a situation that we have all never experienced before. Even though public life and large parts of the economy are restricted: we have taken all the necessary measures to continue to be there for you.

Your safety and that of our teams is our top priority. We implemented all current prevention practices and are opening up our headquarters in Freiburg to visitors again. Please feel free to contact us by e-mail or telephone to clarify the possibilities for holding a meeting.

As a technology company, we have been digitally positioned for some time now and can work in many areas regardless of location. Most of our employees already work from home, we have postponed events and travel. We are converting the operation in our production to a separate system and the hygiene standards are generally tightened. In this way we ensure that we process your inquiries rapidly and that you continue to receive your orders quickly.

Logistics and customs clearance
Please understand if there will be delays in logistics and customs clearance. In some cases, problems arise in the procurement of products from Asia.
If you have any questions, please contact your key account manager.

Cleaning and disinfection of polytouch® kiosks
Your health and that of your customers is important to us. Therefore our experts have written the following recommendation how to clean and disinfect our polytouch® products regularly and safely with regard to the corona virus. To the recommendation…

We are in constant exchange with our suppliers and business partners. Our personal contacts will be happy to provide you with new information on the current situation. As soon as there are any changes, we will update this page.

Stay healthy
Your teams from Pyramid Computer GmbH

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