lOCATE. AUTOMATE. INTERACT.
Sophisticated, precise and reliable localisation system
for your use case.
Who it works for and how?
Paging or localisation? Decide on both!
EXPERT provides you with maximum flexibility.
Wherever guests and customers are to be localized to provide them with dishes. products or advise: The PERFECT spots them and guides your staff precisely and directly there.
Guest or customer places order or request for advice at counter or kiosk. Staff or kiosk dispenses puck (BLE tag) referring to the order or requested service. Order or request is automatically linked with puck taken by guest or customer.
PERFECT tracks guest or customer by his puck. When meal is ready or staff free to attend advice, it´s easy to locate the person: Via monitoring software, the staff see in real time where the customer is.
Afterwards, staff takes puck and returns it to the counter or kiosk where its ready to be reallocated.
IN yOUR BUSINESS No one gets lost, because everyone is found.
leverage the benefits of precise real time localisation
EXPERT – core Features and how they work together
Kiosk + Dispensing unit
WATCH HOW IT WORKS
Most advanced solution for your real time localisation use case.
for Full automaTion
POLYTOUCH® kiosks enable your business to leverage every benefit of automation and make everyday business convenient, efficient and simply better.
See the locations of your guests and customers!
Get access to valuable data!
Gain insights about store performances!
Conclude with implications to enhance processes!
Choose between outdoor & indoor antennas – or take both. We offer a broad range to provide you with maximum flexibility for paging and localisation inside the walls & open-air.
The core features are the automation of welcoming customers while the waiting time is bridged and the customer can explore the whole store until he gets located and contacted by a service professional.
The core features are the automated binding of guests orders to the Point-of-Sale-System and guests positions with the help of the puck dispensing unit. The system is setup in shortest time and runs with the lowest TCO.
Radio Signal processing
Other than Bluetooth methods which use the signal strength (RSSI), EXPERT processes the direction of a radio signal transmitted by a Bluetooth® Low Energy Tag (Puck).
The BLE technology conserves the energy reserves of the tag’s integrated battery and ensures long operating times.
Angle of Arrival (AoA)
To achieve unrivalled reliable and precise real-time positioning, EXPERT calculates the position of the BLE Tag (Puck) using the Angle-of-Arrival (AoA) method.
This method ensures that the measurement accuracy is always between 5 and 10 inches, regardless of the distance or height of the tag from the measurement point.
In case you need assistance with EXPERT, we will help you via remote maintenance. With our longstanding experience in customer care, we will guide and advise you fast and reliable.