High Quality Production – Global Service

As manufacturers of servers, industrial PCs and kiosk solutions, Pyramid develops customized hardware platforms based on the in-house Flex platforms and automation solutions. The chassis technology has been developed by Pyramid, is available long-term and is produced in Germany. With the direct access to the design data special customer requests (such as mechanical adjustments, customizing, dimensions changes and custom designs) can be implemented with little effort.

 

 

Assembly

Benefit from our know-how in security appliances:
We use smart design methodologies for the development of new systems, which result in cost savings during series production. Based on our motto, “as much as necessary, as little as possible”, we only plan for the components strictly required for the intended use of the system.

Installation & Licensing

Time-to-Market is still a determining success factor. That’s why we deliver our customers specific logistics solutions as well as just-in-time delivery, CTO (Configure to order) or individual customer portals for call orders and order management.

Settings and installations on systems can be carried out via a secure VPN connection “remotely” thereby providing “turn-key systems“ which can be taken in operation directly.

Quality management

Regular staff training and certification to DIN EN ISO9001 standard guarantee that only technically and visually flawless products leave our production facility.

Systems can be subjected to a 24h burn-in test in our environmental chamber when required. Additional quality control to customer specifications can also be carried out and documented.

Get an inside to our highly automated production in Freiburg

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Product Certifications

We bear the mark of a company whose value proposition is based on a sophisticated quality assurance process.
And thanks to our various product certifications we offer you free access to all markets.

Standard product certifications

We offer standard product certifications and specific laboratory tests, in order to ensure that nothing stands in the way of the product success.

Optional product certifications

On top of that, we are happy to offer more specific certifications and laboratory tests on request to further increase your product’s success.

How we work

The Pyramid production and logistics plant is located in Erfurt/Thuringia. We manufacture products “Made in Germany”. That means short delivery times, a high level of quality and the flexibility to cater for your specific needs.

Thanks to our proximity to the DHL hub Leipzig Halle we can guarantee quick deliveries throughout Europe.
  • Product concept

    Together with our product experts the perfect bespoke solution will be designed:

    • Environmental temperatures
    • Features
    • Availability/ Price level
  • Design & development

    We develop with you your customized product:

    • ELX modules (individual system configuration)
    • Individual CI realization
  • Test & evaluation

    Our products must pass numerous tests:

    • Burn-in test
    • Thermal processes
    • Material tests
    • Environmental tests
  • Service & logistics agreements

    We offer worldwide services and logistics concepts:

    • Global Service program
    • On-site service
    • Professional customs & export handling
    • Drop shipment
  • Production planning & order monitoring

    Pyramid’s customer portals integrate seamlessly the entire hardware management process into your supply chain processes:

    • Full transparency
    • Reduced costs for warehousing
    • Receipt of goods and RMA management
    • Easy project management and tracking
  • RMA / After-sales service

    Our service includes:

    • Global Service program
    • RMA service
    • On-site service