For several years, PYRAMID has been equipping the system caterer VAPIANO with POLYTOUCH® PASSPORT 32 self-ordering solutions.
Also in the newly opened fast-casual restaurant in Kassel, guests can order and pay for their drinks and Italian food themselves at Digital Order Points.
A detailed report can be found here.
VAPIONO and PYRAMID are also working together on the topic of indoor localization. The picture above shows terminals with integrated puck dispensers: The Pyramid Location System (PLS) tracks the guest via his puck in real time, i.e. changes in position are registered immediately. In this way, the waitress can find the guest even if he or she has moved after ordering in the restaurant.
We are looking forward to further cooperation with VAPIANO.