Service

Mon - Fri: from 8:00 a.m. to 5:00 p.m. (CET)

Hotline:
+49761 4514-870 (POLYTOUCH® & AKHET®)
+49761 4514-930 (FAYTECH®)

To the contact form

Pyramid Care Program

Pyramid CARE

WEEE / EAR registration

WEE/EAR registration

Service, support, production, shipping & tracking Our specialist staff will help you keep track of your orders and requests

Our services include laboratory tests and product certifications, individual type plates and labels, an intelligent logistics concept with a consignment warehouse and drop shipping, as well as fast shipping all over the world from the geographical heart of Europe.

And with our Smart Service concept, we ensure that installations and roll-outs run smoothly on all continents.

Our systems have a high level of version security and image stability. In addition, they and their components are available for the long term

Product certificates, labels and type plates

We offer comprehensive product certifications - both national and international (UL, CCC, CSA, ETL...) - and individual laboratory tests.

We label your products with your product name, logo and serial number and identify you or us as the manufacturer.

The nameplate material we use complies with UL requirements: It therefore fulfills the safety requirements of
DIN EN 62368.

As you can see: Nothing stands in the way of your successful market access.

Available for you worldwide Smart service concept

We offer comprehensive product certifications - both national and international (UL, CCC, CSA, ETL...) - and individual laboratory tests.

We label your products with your product name, logo and serial number and identify you or us as the manufacturer.

The nameplate material we use complies with UL requirements: It therefore fulfills the safety requirements of
DIN EN 62368.

As you can see: Nothing stands in the way of your successful market access.

Intelligent logistics concept

We operate consignment warehouses (LLZ) for the direct and fast removal of goods.
We offer dropshipping: You order from us and we deliver directly to your customer in your name. This saves storage and transportation costs.

Fast delivery of goods

The production and logistics center of Pyramid is located in Ichtershausen near Erfurt. The central location in the heart of Europe is ideal for the fast delivery of products at home and abroad.

The proximity to Leipzig/Halle Airport with its global DHL hub ensures fast worldwide shipping. We can serve around 50 destinations in Europe, Asia and America directly from Leipzig/Halle Airport.

Do you need support? Please write to us:

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