Stay safe: Self-service plays a critical role!

QSRs around the world welcome their customers back and safety remains to the highest priority.

Freiburg, Germany, June 25 2020 – Pyramid Computer has tested PCAP touchscreen operation with gloves

Although off premise dining has skyrocketed as a result of COVID-19, an OpenTable survey have shown that many guests want to dine in again. But the world continues to tackle the COVID-19 pandemic and customers are starting to change their habits, especially when it comes to germs and touching surfaces.

Restaurant operators are therefore faced with the difficult task of taking the right measures to protect employees and guests by using restaurant technology. They have to provide the things guests say will make them feel safer and more ready to come back to dining in.

So it has never been more important than today for kiosk operators to ensure touchscreens are cleaned regularly – but the cleaning takes time.

Here projected capacitive touchscreens, which are built in our Pyramid self-service kiosks, have an enormous advantage: In addition to a bare finger, it can also be operated with hygienic/surgical gloves or thin cotton gloves.

In several test series, thin, non-conductive gloves (commercial rubber gloves and surgical gloves) made of different materials were tested and all (latex , nitrile, polyethylene, ..) react perfectly to the projected capacitive touch screens.

Everyone knows self-order kiosks reduce order inaccuracy, reduce queue and give customers the feeling they are not being rushed to place their order. If the kiosks are now additionally operated with gloves, there is no risk of contamination for each user/customer.

About Pyramid Computer

Pyramid Computer is a leading developer and manufacturer of IT solutions for the retail & hospitality market. The company hardware solutions include interactive kiosks, network & security server as well as computer vision systems.
Pyramid Computer, founded in 1985, is today the #1 manufacturer worldwide of self-ordering kiosks for restaurants – over 40.000 kiosks were shipped to the well-known global enterprises.
Customer proximity, flexibility and modularity combined with innovation guarantee minimum time-to-market and best in class solutions for the fast-growing market of digitalized marketplaces.
More than 130 employees are based at the headquarters in Freiburg and our production and logistics facility near Erfurt.
Pyramid Computer has been certified according to DIN EN ISO9001 since 1997 and is regularly and successfully audited by large industrial customers.